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Frequently Asked Questions

Q. Why should I consider a maintenance plan instead of just waiting until it doesn't work?

A. That's a good question. Would you drive your car 1,000,000 miles without performing maintenance on it? Of course not, it would leave you stranded on the side of the road somewhere. The sad truth is that we treat our air conditioning system that way all the time. When compared to a car, your air conditioning and heating system runs the equivalent of 1,000,000 miles in a single year. The other point is this, if you have your system maintained every year, many times we can catch a problem before it becomes a major repair. If you wait until it's not working, it will always be a major repair.

Q. What makes your company stand out among your competitors?

A. Just about every company in America will claim to have great customer service. And just about every company in America claims integrity, loyalty, honesty, etc. We go farther than that. We operate our whole business based on Christian principles. And, our promise is that we will never lie to you, we will always give you the respect that you deserve. You should demand nothing less. So what separates us from our competition is the fact that we don't just give lip service, we give true Customer Service. When we give you advice about the best system, the best repair option or the best plan of action, we are giving you our best advice the same as what we would do if we were in our own home. In this industry you rely on your service technicians to always provide expert advice.

Q. Is your company insured?

A. Yes, we carry all the necessary liability and workers compensation insurance necessary. We are fully insured.

Q. Do you do background checks on your employees?

A. Yes, all of our employees have passed extensive background checks and are subjected to regular drug screenings.

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Express Heating & Air Conditioning, LLC
1312 43rd Street
Phenix City, AL 36867

PHONE: (706) 576-6800 or (334) 297-7955
FAX: (334) 297-7319

Alabama Contractors License: 06215
Georgia Contractors License: CR109700